Privacy Policy

At Ride Style Shop (“we”, “us”, or “our”), operating at malojaoutdoors.com, we value your trust as much as you value performance in your outdoor gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our international store.

1. Information We Collect

To provide our performance-driven apparel and seamless shopping experience, we collect:

• Personal Information: Name, email, shipping/billing address, payment details (processed securely through PCI-compliant systems), phone number
• Order Information: Products purchased, sizing preferences, order history
• Technical Data: IP address, browser type, device information, pages visited (via cookies)
• Communication Data: Customer service inquiries, product reviews, survey responses

2. How We Use Your Information

Like our technical apparel serves specific functions, we use your data for clear purposes:

• Process and fulfill your orders for cycling, climbing, and outdoor gear
• Provide customer support from our Jackson-based team
• Improve our website and product offerings based on usage patterns
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance payment security (using 24/7 monitoring)
• Comply with legal obligations (customs, tax requirements for international shipments)

We never sell your personal information to third parties.

3. Data Sharing & International Transfers

We share data only with trusted partners when necessary:

• Payment Processors: Visa, MasterCard, JCB, PayPal (to complete transactions)
• Shipping Carriers: To deliver your gear worldwide (except restricted Asian/remote areas)
• Service Providers: Website hosting, analytics, marketing (under strict confidentiality)

As a global retailer, data may be transferred internationally but always protected under this policy.

4. Data Storage & Security

We protect your data with the same dedication we put into our technical apparel:

• End-to-end encryption for all sensitive information
• PCI DSS compliant payment processing (we never store full card details)
• Regular security audits of our systems
• Data retention only as long as necessary for legal or business purposes

5. Your Rights

You control your data like you control your ride:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure where legally permissible
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for shopping cart and checkout functionality
• Performance Cookies: Help us improve site performance (e.g., Google Analytics)
• Marketing Cookies: Show relevant ads for our cycling and outdoor apparel

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Policy Updates

We may update this policy as our business evolves, just as we innovate our product line. Significant changes will be communicated via email or website notice.